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Wayne Crotts, System Administrator SpecialistĮmail: Areas of Responsibility: System, Network and Security AdministrationĬourtney Joseph, IT Instructional TechnologistĮmail: of responsibility: Desktop, Classroom, AV and Computer Lab SupportĮmail: of responsibility: Desktop, Classroom, AV and Computer Lab Support Our services include:ĬPHOIT supports the desktop environment for the College of Public Health including administrative offices, classrooms and computer labs used for instructional purposes, outreach and research. ContactsĮmail: Areas of Responsibility: IT Administration For a complete description of its use, click here: CPH Team Dynamix User Guide ĭo you have an emergency? Please call Ben Morrison at (706) 296-4576 or Wayne Crotts at (706) 201-5944 immediately to alert them to your situation. NOTE: Email is NOT monitored after hours and on weekends.Ĭlick on the Request Support button to submit a request for technical assistance to the CPHOIT team via the OIT ticket system at. When connecting to Remote Desktop (or other on-campus systems) please use to access UGA’s Remote Access VPN for increased security.Ġ34 Rhodes Hall, UGA Health Sciences – Staff OfficesĠ08 Rhodes Hall, UGA Health Sciences Campus – Online Learning Media Center

We also encourage the use of UGA and CPHOIT prepped machines wherever possible rather than personal home computers.

For those currently teleworking, it is now best practice to access your files and work by using Remote Desktop if possible, rather than connecting to your server files directly on your home or remote computers.

Wayne Crotts and Ben Morrisonwill be available during normal hours, although in-office hours will be as-needed.

The office tech will happily interact with you from behind the plexi-shield.

If you drop by our Rhodes Hall office, please use the hand sanitizing station immediately outside the door and don’t proceed past the tape barrier.

We will wear masks and gloves during such visits, and wipe down anything we may have touched before leaving. If there is a need for an in-office visit, please make arrangements for our technicians to conduct installations or repairs alone in the room.

CPHOIT now has physical access to most areas under our purview.

That way we can respond in a timely manner no matter which technician is on campus at any given time.

The best way to reach our team is still via the ticketing system.

The other will continue to work remotely and will handle most issues that can be resolved via remote control. We will have one helpdesk technician on premises during normal hours on a rotating basis.

CPHOIT has resumed limited on-campus operations.

If you must email or store sensitive information for an official reason, University of Georgia policy requires that it must be encrypted.The UGA College of Public Health Office of Information Technology (CPHOIT) provides service and support for all aspects of information and instructional technology utilized by students, faculty, and staff at the College. For more details about phishing, see Phishing Awareness at UGA.

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If you think you have sent sensitive information to a phishing scam,Ĭhange your MyID password immediately at the MyID home page. Never email a password or other sensitive information to messages that ask for such For more information visit our Fall Network Maintenance Story. Of campus Internet access and campus information systems on Sunday, October 23, 2022įrom 6:00 a.m.

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Here's how to set up the UGAMail email client.įall Network Maintenance: EITS will conduct network maintenance that will result in periodic, intermittent outages Trouble Logging In? If you can access other MyID services but cannot access your UGAMail, please contactĮmail Client Setup: Use Microsoft Outlook, the UGA mobile app or a web browser to check your UGAMail. Office 365 ProPlus includes Microsoft Word, Excel, PowerPoint

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UGA students, faculty and staff can install Microsoft Office 365 ProPlus for free on up to five devices, such as your phone, tablet, and laptop with Windows